PRIVACY STATEMENT - Calm Waves Birth Company​

​

Calm Waves Birth Company, established at Landlust 7, 1188JE, Amstelveen, is responsible for processing personal data such as mentioned in this privacy statement.

 

Contact details:

Calm Waves Birth Company

To: Miranda Funnell
Landlust 7

1188JE

Amstelveen, The Netherlands
+31683777254

​

KvK number: 71369368

hello@calmwavesbirthcompany.com
www.calmwavesbirthcompany.com

​

Personal data that we process

​

Calm Waves Birth Company will process your data because you are using our services and/or because you are providing us with your data. We are processing the following data, depending on what services you use:

​

1. First and Last name

2. Gender

3. Date of birth

4. Address

5. Telephone number

6. Email address

7. Payment details (Payment card details are processed securely by Stripe & are not stored by Calm Waves Birth Company)

8. Purchase and order history

9. Appointment and booking details

10. Other data that you actively provide us with in correspondence with us, over the phone or by whats app or by filling in a contact form on this website. 

​

Special and/or sensitive personal data that we process

​

Calm Waves Birth Company processes the following personal data, depending on what services you use:

1. Religion and or personal beliefs

2. Sexual life

3. Health & medical history

4. Pregnancy & birth information

5. Birth and postnatal plans

6. Intake forms & booking questionnaires

7. Information relevant to the safe delivery of our services

​

This information may constitute special personal date under the GDPR.

​

For what purpose and based on what ground, do we process your personal data

​

Calm Waves Birth Company processes your personal data with the following purposes:

​

1. To provide our services

2. Processing your intake form/booking form for a childbirth and postnatal education courses & classes, baby massage classes, massage treatments, or birth or postnatal doula support services, or coaching

3. Processing your payments and bookings

4. In order to call, email, text or app you when needed in order to provide our services.

5. To respond to enquiries

6. To deliver goods or provide in person services at your place. 

7. Send newsletters and marketing communications where you have consented

8. For exposure (only with your permission) for social media marketing.

​

Automated decision-making process

​

Calm Waves Birth Company does not take decisions based on automated processes about things that can have (considerable) consequences for people. This relates to decisions made by computer programs or systems, without my personal interference.

​​

​

Lawful Basis for Processing

​

Under the GDPR, we process personal data on one or more of the following legal bases:

​

Contract

Where processing is necessary to provide a service you have requested.

​

Consent

Where you have provided consent, such as subscribing to our newsletter or providing health information.

​

Legitimate Interests

Where processing is necessary for the legitimate operation and improvement of our business, provided your rights are not overridden.

​

Legal Obligations

Calm Waves Birth Company also processes personal data to meet legal and regulatory obligations, such as but not limited to, using data for our tax returns and book-keeping system.

​

 

Special Category Data

​

Certain services require us to process health-related information.

We process this information only when:

​

• You have provided explicit consent;

• It is necessary for the safe provision of services;

• Processing is otherwise permitted under applicable GDPR requirements.

 

We take additional precautions to protect this information and limit access to it.

​

Email Marketing

​

If you subscribe to our newsletter, free resources or marketing communications, your information may be stored and processed through our third party service provider.

​

You may unsubscribe at any time using the unsubscribe link included in marketing emails.

​

Payment Processing

​

Payments are processed through Stripe.

​

We do not store your full payment card information.

For more information about how Stripe processes personal data, please refer to Stripe's privacy policy.

​

Third-Party Service Providers

​

We use trusted third-party providers to help operate our business.  Please contact us if you would like a full list of all the third party providers.

​

These providers may process personal data on our behalf and may store data outside the European Economic Area. Where applicable, appropriate safeguards are used to protect your information.

​

Cookies

​

Our website may use cookies and similar technologies to improve website functionality and analyse website traffic.

Where required by law, visitors will be provided with information about cookies and given the opportunity to manage cookie preferences.

​

For more information, please refer to our Cookie Policy.

​

Sharing personal data with third parties

​

Calm Waves Birth Company does not sell your personal data to third parties and will only provide information if this is needed to hold up to the agreement you signed with me, or in the case of needing to send a back up doula to your birth or to fulfill legal requirements.  With the companies that process your data in our order, we sign a processor agreement to ensure the same level of confidentiality of your data.  Calm Waves Birth Company remains responsible for processing of the data.

​

Cookies Policy

​

Calm Waves Birth Company only uses technical, functional and non-(privacy) invasive analytical cookies. A cookie is a small text file that will be stored on your computer, tablet or smartphone when you first visit our website. The cookies we use are necessary for the technical functions of our website and for your convenience. They make sure the website works properly and keeps track of your website preference. This also allows us to optimize the website. You can switch off this function by setting a non-cookie storage preference on your internet browser. Besides that you can also delete all information that was placed earlier through the settings of your browser.

​​​​

Data Retention

​

We retain personal information only for as long as necessary to:

• Provide services

• Maintain business records

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

 

Health and client records are retained only for as long as reasonably necessary and in accordance with applicable legal requirements.

​

Data Security

​

We take reasonable technical and organisational measures to protect personal data from:

• Unauthorised access

• Loss

• Misuse

• Disclosure

• Alteration

However, no online system can be guaranteed to be completely secure.

​

Your Rights

​

Under the GDPR, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Restrict processing

• Object to processing

• Withdraw consent

• Request transfer of your data where applicable

To exercise these rights, please contact us using the details below.

​

Complaints

​

If you have concerns about how your personal information is handled, please contact us first so we can try to resolve the issue at hello@calmwavesbirthcompany.com

​

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

 

Contact

​

If you have any questions about this Privacy Statement or wish to exercise your privacy rights, please contact:

​

Calm Waves Birth Company
Landlust 7
1188 JE Amstelveen
The Netherlands

Email: hello@calmwavesbirthcompany.com

​

Changes to This Privacy Statement

​

We may update this Privacy Statement from time to time. Any changes will be posted on this page with an updated revision date.

​

​

​